Aikido is a Japanese martial art form with spiritual roots that can be traced back to Shintoism. Aikido emphasizes harmony and unity. Aikido practitioners learn to defend themselves while simultaneously protecting their attacker from injury.
Consider the difference between aikido and boxing. The purpose of Aikido is to reconcile disharmony. The purpose of boxing is to overpower your opponent. Which practice most closely matches your assumptions about influence?
In The West, we tend to think of influence as persuasion. When we equate influence with persuasion, we seek out techniques designed to make an impression and overcome objections. We develop our ability to verbally spar by learning how to jab and when to counterpunch. Advanced techniques include lowering your guard by pretending to listen when in fact you’re simply inviting your opponents to expose the weakness in their arguments.
In theory, we don’t have opponents at work; we have colleagues. In some cases, we want to influence our colleagues because we hold incompatible opinions about something. Most often, we want to influence our colleagues by being included in their thought processes. The lawyer wants to consult with decision makers before they sign a contract. The engineer wants their concerns about safety or quality to be taken seriously before promises are made to a customer. The HR business partner wants a leader to consider the implications of an organizational change on employee engagement, capability, and trust before setting the change in motion.
Setting aside structural or cultural explanations for why someone with authority might not seek out or even welcome input from an expert, what will it take for your input to become influential? If you frame your goal as persuasion, you’ll adopt techniques for packaging your point of view. If you frame your goal as reconciling disharmony, you’ll approach interactions with curiosity and empathy. I have written about “collaborative influence” in a white paper called, “How to Change a Mind; Yours and Others.” I have also proposed a thought framework that differentiates forms of influence in a blog post.
To get you started, here are three questions you can consider before attempting to influence someone at work:
- Under what conditions are you most open to changing your mind?
- Under what conditions are the people you hope to influence most open to changing their minds?
- How might you create the conditions everyone needs that makes mind changing easier?